Certified Apartment Portfolio Supervisor (CAPS)
Boost your knowledge, skills, and confidence!
Table of Contents
Program Overview
Earning your Certified Apartment Portfolio Supervisor (CAPS) credential takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential. The CAPS credential training course can be taken with an instructor through an NAA-approved education provider like AOMA Wisconsin or self-paced without an instructor through Visto online.
Ideal for: Regional Managers and Senior Leaders
CAPS is designed for experienced professionals overseeing multiple properties. This advanced credential focuses on strategic leadership and portfolio-level decision-making, including:
- Advanced financial analysis
- Asset management and performance optimization
- Leadership and team development
- Legal issues and risk mitigation
- Strategic planning and owner relations
The end result is that professionals gain the tools to maximize portfolio performance and lead with confidence.
What You’ll Learn
- Recruiting high-performing employees
- Employee performance, engagement, and retention
- Minimizing conflict through stakeholder communications
- Ethical behavior and conflicts of interest
- Annual operating budgets and owner performance objectives
- Property and portfolio results
- Due diligence process
- Property takeover process
- Capital improvement plans
- Managing risk through inspections, follow-up procedures, and incident reporting compliance
- Minimizing legal risk and liability
- Regulatory agency oversight of assisted housing
- Analyzing property performance data to inform action
- Management agreements
- Evaluating and reporting property performance using key performance indicators
Requirements
To obtain the CAPS credential, candidates must complete the following:
- Minimum of 24 months employment as a multi-site supervisor OR be a CAM in good standing with 24 months employment as an apartment manager.
- Successful completion of all CAPS coursework (totaling 40 hours).
- Pass the CAPS exam within six (6) months of declaring candidacy.
CAPS Direct
CAPS Direct allows you to earn your CAPS credential without completing the CAPS coursework, provided you fulfill specific criteria. CAPS Direct is also available to former CAPS credential holders who have allowed their credential to lapse for more than five years.
To qualify for CAPS Direct, candidates must meet two of the following three criteria:
- Hold a Bachelor’s or Master’s degree with a major, minor, or concentration in property management or real estate.
- Hold a current, active CPM designation through IREM.
- Have over five years of experience as a multi-site portfolio supervisor.
Apply to CAPS Direct through NAA’s PACE portal. The cost is $750, which includes the CAPS eBook and initial exam fee. The exam must be completed successfully within six (6) months of enrollment in CAPS Direct.
Take Your Exam
The CAPS exam must be completed within six (6) months of declaring candidacy or enrolling in CAPS Direct. For additional details regarding exam specifications, testing procedures, or accommodations, visit the NAAEI CAPS Credential page or contact NAAEI at 833-866-9622.
After Earning Your CAPS Credential
Claim Your Digital Badge
Once you have earned the CAPS credential, you will receive an email from BadgeCert with an invitation to claim your Digital Badge, which allows you to market yourself as an apartment professional with valuable skills. Claim your digital badge and show off your credentials.
Renew Your Credential
The CAPS credential requires annual renewal based on the anniversary date of completion. Submission of both annual CAPS dues of $125 and documentation of eight (8) hours of continuing education credits should be submitted to complete the annual CAPS renewal.
Upcoming AOMA Wisconsin CAPS Certification Courses
Take the next step in your property management career with our local, expert-led training. AOMA Wisconsin hosts Certified Apartment Portfolio Supervisor (CAPS) classes designed to equip regional managers and senior leaders with the tools needed for advanced financial analysis, asset management, and maximizing portfolio performance.
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